Source: NurPhoto / Getty
American Airlines has agreed to a $50 million settlement with the U.S. Department of Transportation for violating laws that protect airline passengers with disabilities.
The investigation uncovered numerous infractions with American Airlines. Some included cases of American providing “unsafe physical assistance” to passengers. The alleged treatment “at times resulted in injuries and undignified treatment of wheelchair users,” investigators stated in an announcement on Wednesday. The investigation also accused American of mishandling or damaging thousands of passengers’ wheelchairs from 2019 to 2023, leaving them without their mobility devices.
LIKE US ON FACEBOOK. FOLLOW US ON INSTAGRAM & TWITTER. SUBSCRIBE TO OUR YOUTUBE.
STAY INFORMED! CLICK HERE TO SIGN UP FOR OUR NEWSLETTER!
The airline’s flaws came to the public light due to a video back in 2023 that showed crew members mishandling a passengers wheelchair. The video showed a baggage handler sending a wheelchair crashing down and off a ramp.
According to the settlement, the airlines will pay a $25 million fine to the U.S. Treasury Department and the remaining $25 million will be invested in airline equipment to reduce incidents of wheelchair damage. Additionally, funds will go toward compensation for passengers whose rights the agency said were violated from 2019-2023.
American released a statement saying they are committed to improving the travel experience for customers who use wheelchairs and other mobility devices.
READ MORE STORIES ON BLACKAMERICAWEB.COM:
Trump’s Latest Racist Dog Whistle Called Kamala Harris Lazy…As He Relaxed At His Florida Golf ResortA New Study Finds A Concerning Infant Mortality Rate Increase Since Roe v. Wade Was OverturnedAmerican Airlines To Pay $50 Million Fine Over Bad Treatment
As we’ve come to understand year after year, day after day even, death is unfortunately an inevitable part of life. Still, as much of a fact as that may be, the blow of experiencing loss never gets any easier, nor Read More
It was a city-wide snow day in the A! Check out how some of our cousins had a good time frolicking in the snow! Read More
The Cassius Squad is back for an all-new year of Black Watch for your weekend streaming guidance. This week’s picks include a limited series with some head-spinning plot twists, some inspiration to get you in touch with a therapist (if Read More
Kendrick Johnson's mother marked the 12th anniversary of her son's mysterious gym mat death by noting there has been no accountability. Read More